Comments on: Reliance Big Digital TV DTH Review

By: vinay

vinay — Fri, 05 Aug 2011 04:24:42 +0000

dont buy the relaince digital tv it is having lots of problems.

By: DILIP

DILIP — Sun, 10 Jul 2011 03:07:07 +0000

DTH service not available in andaman whats problem

By: Sandeep Bhargava

Sandeep Bhargava — Sat, 18 Jun 2011 17:04:14 +0000

I Am Fully dis satisfy from the services of reliance big TV. The customer care centre of this company is also a helpless to customer care centre. first of all they lodged the complaint when customer spend a long time to logded the complaint & They can closed the complaint without any action taken. I have lodged the complaint on 10/06/2011 but still i facing problem & call the customer care daily but there is no action on then complaint. So I request to all customer or to be new customer to think about this big company

By: benedict ekka

benedict ekka — Mon, 31 Jan 2011 10:32:25 +0000

why reliance digital tv is not working in andaman nicobar islands?

By: endhiran

endhiran — Sat, 22 Jan 2011 20:08:19 +0000

It all started with “Sir your request no. is ************ and will be resolved within 72 hours”. In Reality – more than 220 hours and still counting……. Surly speaking you will be training yourself for patience while tackling with these guys. If you have got a lot of useless time and you are a ocean of patience (even if you are not i am pretty sure you will be – take my words), just go for BIG TV or Reliance Digital TV.

Cons:
1. Worst Service
2. False commitments
3. Untrained technical staff (These guys even dont properly know how to properly activate)
4. Multiple request/ complaint numbers for one problem (I got almost 5 complaint numbers for a single NON TECHNICAL problem. So you can fairly guess how much time they are gonna take for TECHNICAL PROBLEMS )
5. Zero Refunds of deductions wrongly made even when there is no mistakes from customer side.
6. Poor Hardware quality
7. Paid iGames (Not a major issue)
8. Mostly Flop or old movies on imovies (even they are paid)
9. Poor Interface

Pros:
1. Perfect for unemployed people (As they have ample of time to tackle with).
2. Perfect for guys lacking patience (You will surely possess wisdom of patience).

Actually there are some pros:

1. Resonable Tariff
2. Good picture quality
3. Big Dish as compared to other DTH
4. You can manage stock portfolio on istock

But pray everyday that you get no chance to reach customer care

Enjoy Viewing

Remember There is a old india saying ” Sasta Roye baar baar, Mehnga Roye ek baar)

Your Choice…

By: sidhu

sidhu — Tue, 07 Dec 2010 05:10:36 +0000

its the worst service i have ever seen.i have a BIG TV connection i called up customer care on 30th of november.i have asked for the replacement of a Remote for my BIG TV connection as the remote was not working. agent informed me that it would cost me 225 rs and asked me not to pay to the technition as the amount would be deducted from the big TV account directly.
after 2 days technition came home with a USED remote for replacement. when asked he told that this is 225 rs and if i want a new one that would cost me 350 rs. i immediately contacted customer care and they told me that it would cost me 225 only and they even spoke to the technition. technition said that he would bring a new one and he did not return till now.
it has become an regular act for me to contact BIGtv customer care for the replacement of the remote and they say that they have forwarded the request and necessary action would be taken.today when i called up customer care they said that technician did not come to your home as i have rejected to pay for the replacement,which i never did.
the issue is still not resolved.i stilll did not get the remote.

i think the company has got too much business that it does not care for existing customers. if the company cannot repalce a remote(with charge) then I think we all know its time to lookout for a new one now.

NEVER SEEN SUCH AN “AWESOME” SUPPORT TILL NOW.

By: Pooja Malpani

Pooja Malpani — Mon, 18 Oct 2010 08:36:28 +0000

Don’t even think of going for Big TV unless you don’t want a connection. They are totally useless people. I booked a HD connection a month back the fellow from Rayan Enterprise came in the next day to collect the amount Rs. 5500/- (Should be only 4999/-) and gave me a scratch card of free Big tv and said the installation guys will come the next day to install. I called them almost 5 times a day for 15 days but no one ever came. Then one fine day a guy comes with the set top box and says he is here only to deliver and the installation guys will follow. But no one has ever come for a month. Now though after reminding everyday since then the guys refuses to give me a refund. And if i call the reliance help line they say i should go to the address on the reciept and take the refund. They can’t do much about it. It is a scam.

By: TV stands

TV stands — Wed, 13 Oct 2010 11:06:57 +0000

is there BigTV here in the Philippines?

By: DD Direct Plus- Free DTH Services from Doordarshan Tariff & Plans | DTH Services

Tue, 23 Mar 2010 07:33:05 +0000

[...] in India, many global leaders have rolled out their services which includes Airtel Digital TV, Reliance Big TV, Videocon D2H, Sun Direct, Tata Sky & Dish TV promoted by their own brand ambassador [...]

By: mukul

mukul — Mon, 26 Oct 2009 16:09:52 +0000

dont worry if they dont listen consumer court is the bestest option.i had a nokia phone service problem..these guys after 2 ro 3dates came rushing when the magistrate told them to refund the entire cost of the cell phone.
1.u got to know what area your consumer court is catering..every district or area has a diff.consm crt.
2.there is a simple form obtainabl from the court cleark for free.
3.120 rs or so is the post order u need to stick with your complaint
3.complaint needs a bill for the service,who are u seeking the remidey from i.e the party u wana involve.
subject matter crisp n pricise.
magistrate listens to people who are genuenly affected however if u have a friend who s a lawyer still better as he cn stand by u at the time of hearing
complaint with simple subuject line,yr ph no.see when yr date is n go there.
need to b pricise n point wise completed with a simple oath in the end that all facts uv mentioned are correct to \the best of yr knowledge,n dont forget to address the magistrate of the area where uv taken the service from i.e the dish tv vendors area is yr area which that perticular court caters to .

dont get hasseled just a matter of 2 3 hearings n each hearing takes 1 to 2 hrs n they will give u refund for sure n dont forget to ask for penalty for yr time n agony faced ,this has to be negotiated in front of the magistrate,.all this seem complex but just make a draft ,yr 3 copies of compl\aint ,with photocopy of relevenat documants like bills.Post office order of 120 rs or so..copies in triplet..just 2 or 3 trips ask for short dates n see them come down on kneesssssss…..riteee