BSNL support at their office premises is truly sad deserving with no one understanding the technology of 3G and you too can’t blame them since they are not machine. It’s hard to find the settings of BSNL and they their phone customer support is really bad too.
With the new settings customer can customer now easily configure their handset without the need of approaching the customer care center. You can set up accordingly to choose from http browsing, WAP browsing, GPRS settings, downloading content using 3G and MMS settings.
To access through a particular portal, you need to set up an APN (Access Point Name) in the customer handset. To configure mobile phone for BSNL GPRS/MMS/3G services the following APNs should be used from now.
- bsnlmms – This is used for activating MMS for sending and receiving it.
- bsnlnet - This is used for unlimited HTTP browsing with DataCard/Handset from PC/Laptop.
- bsnlive – Used for Wap browsing or GPRS browsing through mobile phone.
- bsnlstream – This is used to watch all the content streaming services like Mobile TV, Video Clips, Audio Clips in BSNL Live and Hello TV.
Now the next step is to set up those APNs accordingly, there are 4 ways of doing it.
Get Setting over SMS Setting up of APN or applying for BSNL GPRS on 2G/3G mobile then it’s very easy to get it through SMS. Customers need to send SMS to 58355 to get the GPRS on 2G/3G settings. 58355 is not a chargeable number. Now the XXX corresponds to
- BSNL – bsnlnet, bsnllive, bsnlstream, bsnlmms
- LIVE – bsnlive
- TV – bsnlstream
- NET – bsnlnet
- MMS – bsnlmms
Now to activate MMS on your mobile you need to sms
Ex – SMS MMS to 58355
Ex – SMS BSNL to 58355
Once the customer sends this SMS, you would be reverted back with the setting as request and you need to save the settings on your mobile phone, restart it once and then you would be able to get the access.
Get BSNL Settings Through Website
Now with the fast growing services you can send the settings from your computer by browsing www.cellone.in. Here select your Zone and provide your mobile number to get the settings delivered to your mobile and the rest is save the setting and restart your phone.
Get Manual Configuration of Settings
The experts who have good grip on their mobile they can set it up by knowing the details and applying the same to the settings in the mobile phone. The details of the manual settings are given on the portal cellone.in.
BSNL Settings Request through Call Centre
I would suggest you not to go with this as many users complaints of bad BSNL/Cellone support. You can get in touch with BSNL customer care by dialing 1503 from your mobile phone.
For Blackberry customers the APN is blackberry.net for browsing through web. For Blackberry related help you can get in touch with 1505 toll free from your mobile phone.