If you are using Kontera on your websites or blogs which pays for all the clicks you get on the Incontent Link Ads, you should try to move away from this network because its a SCAM, over the past 1.5 years i was using them , but whenever i approach them for payments they ask me to update my Payment Details in my Kontera Account. Once done and notified i get a messaging saying you will be paid the next month and my payments are in schedule.
Iam pretty sure i have 1500$+ amount pending from them for the last 2 years and because of their mistakes i had to create 2 accounts, and numerous channels because they recommended me to submit them the websites where i will be displaying their ads and now they keep combining the accounts but dont pay me.
I used Kontera ads on many of my websites in the first two quarters of 2008 and then slowly started removing their codes from all my websites because of very less EPC(Earning Per Click) , believe or not i used to get 1 – 1.5$ for 100 clicks , do you want to lose your quality visitors for less than a cent? Only problem with Online Business is that you cannot report about them somewhere with the Authorities, and this the reason companies like Kontera start cheating people with very very less revenues at first taking the major share on which we cannot complain but at the end scamming by not paying their publishers and just delaying them.
Here is the email conversation i had with the Kontera Staff Team or Support Guys who are pretty lame in understand whatever i try to tell them and make me wait months & months and finally fail to pay because they want to clearly Scam and keep my share of money with them.
- Kontera Support
Dear Publisher:
I wanted to get in touch with you because we need your assistance to issue payment for your account. Your account is currently on hold and we can not issue payment until your contact, tax, and payment method information is entered. Please take a moment to log into your account at: https://publishers.kontera.com - Following this i had completed the payment information and was waiting for the payment from their end.
- Kontera Support
Kontera Support Case # 00043301
Thank you for contacting Kontera Support. We have received your e-mail and are working on your case. A Kontera representative will reply back to you within three business days. Your Support request has been assigned case number 00043301, please include this case number in future correspondence pertaining to the same issue. - Kontera Support Group
Dear Publisher:
Thanks so much for contacting accounting via Kontera Support. Unfortunately, Kontera cannot issue any payments unless a publisher has updated their online account with the necessary tax and payment details. You will find a tab in your online account, titled “MY ACCOUNT”, for submitting the tax and payment information necessary to receive payment. Please take a moment to log into your account to update the following the tabs in the MY ACCOUNT section: - Amit Bhawani to Kontera Support Group
Hi, When i visit the Tax Page i get this –
Your NoUs tax form is up to date, no further action required.
Payment method Info is also updated – All of this was done months back and still the payments are not being sent to me which is the reason i stopped showing kontera ads on our network. Please issue all my payments from Day 1 - Amit Bhawani to Kontera Support Group
Waiting for a update from your end with regards to the last email i sent you regarding my pending payments. - Kontera Support Group
Thanks for providing me with the information, regarding the different emails. The different emails appear to be the origin of the problems, regarding your account and payments. If you are fine with us combining things into one network under id #2646 (email: myemail), then we would should be able to resolve this issue fairly quickly and expedite a payment no later than Feb. 16th (although I will try to get things address sooner if possible).If there is no reason that you need your accounts kept separately, please let me know and I will move forward with combining your accounts into one network so that all revenue you have accrued will go under one profile (and will be paid out in one single payment now and in the future ).
Just email me at your earliest convenience. Just to clarify, the following sites will all be combined under id #2646:
I look forward to hearing back from you and resolving this issue as quickly as possible. Take care.
Regards,
Joshua
Accounting - Kontera Support Group
Amit:This is the third email I have sent to you, regarding this issue. Can you please confirm that you have received this email? I was able to locate the problem and why we are showing your account as not having been updated and was awaiting your response, regarding which site you were inquiring about for payment and which one you updated (see issue below). You have several sites with us, each with a different id # and profile. Consequently, you are correct that id #27726 (for qii.in) has been filled out correctly. The problem is that id #2646 (for hiifii) is the account that is due a payment, based on our payment terms and the revenue you have accrued for that account, and that profile has not been updated with the necessary account and payment details.
I am currently investigating why things were set up this way and will have a full update no later than Monday. Publishers sometimes keep accounts separate or forget to submit a request to combine their sites into one network. This may explain why different accounts exist for your sites. Regardless, if this was an error on our part, then I will remedy the matter on our end to ensure you receive a payment asap. If it is a matter that relates back to your account and how you set things up, then we will need you to update the other account before we can release a payment for that account.
In the future, please include your id # and the sites you are inquiring about. This will ensure we have all the necessary information to effectively and efficiently investigate youre query. We in no way are looking to withhold payment. Kontera is actually one of the best companies I have worked for in terms of paying out their publishers/vendors. They have always gone the extra mile to ensure that their publishers receive all revenue owed them and we have countless accomodations for publishers during my tenure here being involved with publisher payments.
Anyway, I just talked with our Ops department and it looks like I should have a final resolution/answer to this issue and what needs to happen to get your account paid in the next half hour . . . I will be in touch soon. Take care.
Regards, Joshua accounting
- Kontera Support Group
Amit:I just wanted to let you know that I have forwarded your request to combine your sites into one account. Please let me know, when you receive verfiication that this has been done. Once your sites and accounts have been combined I can then give you an accurate date on which your payment will be expedited. If you do not receive a response from our Support Department by Tuesday of next week, please email me and I will personally follow up on this issue with our Operations Department.
Thanks for getting back to me on this issue. Take care.
- Amit Bhawani to Kontera Support Group
Hi,
Its over 10days and still the Combination of accounts has not been made, nor the payments have been made. Please let me know when will i get the funds in my paypal accounts, its getting delayed by months. Regards
Amit Bhawani - Kontera Support
Amit:I am currently looking into this matter and should have an update in the next 48 hours. I had not heard back from you and consequently assumed you had received the necessary verfication that your sites had been combined into one network. I have escalated your account to make sure you are not overlooked and that you are issued any and all open revenue that may be due your account on the upcoming payout cycle the first week of April, per our payment terms.
In the meantime, do not hesitate to contact me, if you have any further questions. Again, I will be in contact in the next 48 hours to update you on both the status of your account (i.e. whether your sites were combined into one network) and the total revenue to be issued to your account the first week of April.
I sincerely appreciate all your patience. Please accept my sincere apologies, if you did not receive the necessary notifcation, regarding your request to combine your sites into a single network for payment.
Regards,
Joshua
Accounting - Kontera Support
Amit:
I have reviewed your account thoroughly. Per your request, the following sites were combined into one network (id #2646) under the email address, myemail:Unfortunately, the system is still not transferring your tax and payment details, which were originally updated under id #27726, into the newly created network (under account id # 2646). Unfortunately, the sheer # of indivual site accounts initially created on your end has proved problematic for our online system. To expedite your payment in-time for the upcoming payout the first week of April, I am going to address your account manually for the time being (our Ops team is currently looking at your account again to resolve this larger issue). At this point, it will be the best way to ensure that all revenue is accounted for and all account details are transferred properly into the new network we have established for your account.
Again, I appreciate all your patience. Unfortunately, we, in Accounting, could not release your payment as long as your tax and payment details were still not downloading properly in our Accounting database into the new network account/id. Thankfully we should have this all finally addressed and resolved in-time for the April payout.
Thanks again for everything. Take care.
Regards,
Joshua
Accounting - Amit Bhawani To: kontera_support@kontera.com – 23/03/2009
Hello,
How many times will i have to submit the tax form and from the month of jan this issue is kept in pending and you guys are just delaying it. In your last message you say i would be paid in April payout and now its May? - Kontera Support Group
I think you misread my last email. I did not say that you would not receive your payment due, as promised, on the April payout cycle. In fact, I cued your payment this morning for release at the start of next week. I was just notifying you that in order to avoid delays in FUTURE payments, it is necessary for you to resubmit your tax and payment details. This will reset your account to the new id # that is now associated with the network we set up for you, in response to your request.Please email me, once you have updated your account so I can verify everything came through successfully.
Again, I hope I have clarified fully that a payment WILL GO OUT NEXT WEEK for your open revenue through February as promised. I was only notifying you about future payments, since the manual adjustments I made to process your April payout payment are only temporary. In order to make them permanent, it is necessary for you to update your online account .
Thanks again for all your efforts. We look forward to bringing your account up-to-date next week.
Regards,
Joshua
Accounting
As you can read in the above email discussions with the kontera staff, they keep telling me to wait and wait but never pay me. Till date i have never recieved a $ from them. Stay Away from Kontera Guys!
About Amit Bhawani
@Amit
Wow! you are an extremely unlucky guy in this case.I cant believe that your trusted them for so long.
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HI amit
yes this is right . I am also not geting my money and for that i am not using . I alredy cancaled,
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wooh, very bad… I never thought so..
It’s sad that premium bloggers like you are being scammed…
thanks for the heads up.. i will take care.
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Kontera ate up my money also. They cheated me nearly worth 150$. Never paid me, suddenly the funds also disappeared from my account.
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used to get 1 – 1.5$ for 100 clicks ?? well thats too bad
i havent tried Kontera yet but i wont use it ever too, i prefer adsense as a much better option and get paid well
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Bhavya Kamboj Reply:
October 4th, 2009 at 12:10 pm
This is pretty low. can you tell about cpm the offer?
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@Amit
which ad service do you suggest then?i am a new blogger,my website is just 1week old and i am looking for an alternative of adsense.i used adbrite on my blogger blog but it is not upto the mark.
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Amit Bhawani Reply:
May 3rd, 2009 at 11:06 am
You can check out all the options available at http://www.makemoneynext.com/
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Mate just now aware of them…
Thanks mate…
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Kontera paid me on time, probably plain unlucky or they have really changed??? In btw, I dont use Kontera now for other reasons – try infolinks.com – it rocks!
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Kontera Rocks!!
I think its ur badluck amit .. every month 1st or 2nd I get the amount in paypal.
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Never knew they can do this also! I hope infolinks behaved better than them with you
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i tried adbrite and infolinks, but seems infolinks is better.
anybody else support me ?
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Vu Tong Reply:
May 7th, 2009 at 6:26 am
Amit,
I’m very sorry to read about your experience with them.
@biz online,
It is better, but only for awhile before it starts to show a decline. You can read a newly published review of Infolinks at my blog if you like.
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Abid H Reply:
August 2nd, 2011 at 5:17 pm
sorry for commenting after a long time of posting….
anyway..Yeah… right… infolinks rocks..!
their support system is also the best. It replies all the question and help a lot step by step.
but both adbrite & kontera have some restrictions. Adbrite won’t allow your domain unless you have much traffic and top level domain. and I don’t have much experience with kontera, because, I start getting higher & faster benefits from infolinks before & more than kontera.. So, I stop using kontera. But now I think, I did right…
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I haven’t got my first payment from them. I am still waiting to earn until my first $100. Hopefully they are ok.
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This is the email Kontera Staff emailed me after reading this blog post where they say they have sent some money to some other person thinking it to be me. How many times will they keep adding excuses
—————————-
We issued a payment to your account back on the April payout (i.e. on/about 4/2/09) in the amount of $379.00 USD for your open revenue through February 2009 (for the account – hiifii). To-date, we have not received any indication from paypal that your payment did not process successfully. Your account did not reach the $100 payment minimum for your March revenue so no payment was due on the May payout cycle. Can you please follow up with paypal, regarding this payment? If you are unable to locate a record of this payment with paypal, please let me know and we will work with you to investigate this payment matter further (and reissue that payment, if necessary). Your payment was issued to paypal id: rembulan.merah@gmail.com.
Finally, please allow 3 business days for a formal response to your Accounting inquiries. Due to the sensitive nature of payment information, only an accounting specialist can address your payment queries and our office is closed on the weekend (i.e. we received your inquiry on Saturday, May 2nd). Additionally, I reviewed your message, regarding Kontera, on your site and would like to address whatever payment concerns you have. I will be happy to go over your account in detail and send you a copy of the revenue credited to your account, since you joined Kontera, to resolve any payment concerns you may have. I have worked for this company for almost two years now and I have never come across a case where a payment was intentionally withheld. We are always willing to address the concerns of our publishers and look forward to resolving this payment matter with you to your satisfcation.
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Hi Amit ,
Sad to hear that payment has been sent to wrong prson.
But did u create multiple accounts with them in the first place ?
i don’t understand why you did that .
Should be so confusing !
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Amit Bhawani Reply:
May 12th, 2009 at 8:29 pm
I had a account with them long long back which was not making good amount of money, then i stopped using kontera. After few months when this blog started getting traffic i thought to add back the codes but was not able to login , hence signed up for a new account which they approved instantly. Followed by which they asked me to submit each website of mine one by one so they could send me ad codes. Now they are not able to easily merge the account, once they merged it, they are sending payments to a unknown person and then after notifying about the same, they are feeling sorry for the same.
—————————————
From Kontera Support [Mat 7 2009]
I should rescind one detail included in my last email. The paypal id I referred to is the paypal id you had updated in the original account you set up under id #2646. If you remember, I mentioned any manual updates we entered on your behalf prior to the April payout were only temporary (see emails from 3/23 and 3/26). Due to the sheer number of indivual site accounts initially created on your end, the tax and payment details you updated online under id #27726 (gii.in) cannot be adjusted on our end to correspond to your new network account under id #2646. Regardless, I will follow up with our Accounting manager to verify to which id your payment was submitted. If your payment did not process successfully, I will request that we reissue this paypal payment (as soon as possible) to paypal id:
mycurrentemail
In the meantime, please do update your tax and payment details using your current login information. This will reset the online system so all current and future updates you submit will correspond to id #2646 and it will ensure that any future payments are issued with the correct payment information (our system is automated so it is extremely important this is addressed as soon as possible to avoid any delays in your future payments).
Lastly, attached is a report of all revenue credited under the account – hiifii (id #2646) – through March 2009. Along with our other publishers, any April revenue due your account will be credited by week’s end.
I will follow up with you as soon as I receive an update, regarding your April payout. In the meantime, if you have any additional payment questions or need to contact me for any reason regarding the attached report, do not hesitate to email me directly at jmessina@kontera.com.
———————–
The revenue you accrued under id 27726 was included in the April payment issued to your account.
We followed up with paypal and apparently, your payment was processed to paypal id: rembulan.merah@gmail.com. We are working with paypal for the return of those funds. Your payment is set for reissue on May 15th to paypal id: myemail , when any special payments/reissues are approved for release. Should paypal return the initial payment sooner than the 15th, we will simply forward those funds to you to avoid any further delay in payment …
Again, as thing stand right now, we are set to reissue your payment on Friday, May 15th. If you would like to email me on the 14th or morning of the 15th to ensure everything is in order for the release of your payment, do not hesitate to contact me.
Thanks again for all your patience, while we investigated your April payment. I have already commenced with the necessary paperwork to reissue this payment to ensure everything is order for the 15th . Have a good night.
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Amit Bhawani Reply:
May 12th, 2009 at 8:30 pm
@Varun, They are not clearly showing the revenue stats, and sending some useless emails. Iam glad they have atleast promised me some 3xx$ which is better than nothing!
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well amit today i reached the $100 mark in kontera , which is their minimum payout. My method for the payment is PAYPAL, so let see what will happen.
btw do u recommend Info links ??
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Amit Bhawani Reply:
June 18th, 2009 at 7:35 am
Yes infolinks is way better than kontera at the moment!
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Hi Amit Bhawani…Kontera is nice for me..Support is also good…I got my first check on September 1st 2009.
Komli had cheated me…it has to pay Rs.6000/- to me…
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hi,
i read this post & was thankful to u for making me aware of kontera.but unfortunately,i have already included kontera in my blog…???
plz plz can someone gimme a detailed step-by-step process of how to close kontera account???or how i stop displaying their ads???
i want to close my kontera account???plz plz tell me the process….
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SEO Analyst India Reply:
May 5th, 2011 at 11:22 am
@rishabh
just remove the java script code of kontera from your website/blog and those ads will not be displayed anymore..
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@amit bhawani,
Do kontera still scam? I mean, are they not paying you still? You did not get paid yet, right? That mean, you lost $1500…?
Kontera staff told us that this problems has been solved with you. Is it correct? Did they really solve your problem, you are getting paid and no other trouble is occurring now?
In their language,
“I looked up the accounting records of the blogger Amit Bhawani, who’s blog post you referred to in your blog post, and while it’s 100% true there was some problems with his payouts in April 2009, our records show that we worked it out with him, and he received his next 10 Kontera payouts without a problem.”
please, let me know so that I can include kontera in our scam list (also we are going to create a scam database, so we need your and others help).
Best regards,
Abid H.
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Amit Bhawani Reply:
August 3rd, 2011 at 8:41 pm
They never paid those $1500 saying that they were confused about the payment as mentioned in that post. If they are not a Scam they should first pay me those $1500 first and then we can discuss on it.
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So as Infolinks. They will bring this tax stuff when they have to send payments. I don’t know why the hell they publicize too much their services if they can’t pay.
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Have you received your payment? If not, why are you still using them in your android advices site? Which in text ad will you suggest after those experiences?
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wowo… what kontera is scam now? cause i use this is ppc
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