After the Notion Ink Adam Pricing and Shipping, Payments & Customs Duty Information, in this article we will be giving you all the Warranty Policy information for the product which can help you in more information before buying the actual product.
- Every product purchased from Notion Ink Web store is entitled for 1year
- International Limited Warranty under following Conditions-
a. Unlimited Email Support (firstname.lastname@example.org)
b. Limited Telephonic Support
c. Limited warranty of 180 days on Battery, entitle for replacement if the Battery life is less than 50% under normal conditions.
- To avail the Technical Support, you need to write an email & a Customer Care Executive will get in touch with you within 24hours for further assistance.
- In case your products needs a physical inspection or repair, you need to ship the product with return shipping paid to Notion Ink’s International Service Centre’s along with an transaction number of 9USD payment made on Notion Ink Website as International Service Assistance Fees. Notion Ink upon receipt of the product will communicate with you on the basis of diagnosis & will assist you further. This entire process can take 3-10 working days or more depending upon the problem diagnosed.
- Notion Ink upon diagnosis of the problem can replace the product with new* product of same model (* New product can be new, refurbished or equivalently functional compared to the product submitted)
- If a submitted product is found tampered with or damaged or abused or under conditions of illegal use as per NI policies, NI reserves the right of refusal to warranty claims & can apply a fees as per the diagnosis.