Comments on: Reliance Big TV DTH Service Packs

By: Sanya

Sanya — Sat, 17 Oct 2009 11:21:32 +0000

Dear All,
I had very bad experience with Reliance Internet and also Reliance telephone. TATA sky provides good service but their initial charges as well as monthly payment are a little high. Anyway, Reliance, with its very bad customer care (or carelessness), will have to do a lot to retain its credibility. They have good facilities I believe, but don’t have proper people to maintain them. Some of them have been rude to me.

By: G S PRABHAKAR

G S PRABHAKAR — Thu, 24 Sep 2009 18:03:58 +0000

I started with Dish TV way back in 2004-05. After having a harrowing experience with the Dish TV personnel from the Hindi Heartland in addition to cough up hefty amount towards age old set top box and exorbitant monthly charges, I switched over to Reliance Big TV posing immense faith in the Ambani clan. But, Alas, Reliance ADAG has proved that they are no different from Zee group (subhash)shattering my age old faith /views what I had developed over the years on the professionalism of Mr. DhiruBhai Ambani and his wards.

By: bhupinder

bhupinder — Tue, 01 Sep 2009 15:27:36 +0000

I am not satisfied with your all these facilities because of your cost of channel packages which you increas month by month and the diduction of balance without any information so pls i want complete clear & exact information about all these matter because at present our BIG TV dish is totaly swiche off only because of your intrrupted services.so pls don’t try to neglact it & reply soon as soon as posible.

Regard
Bhupinder Pal
(bhupinderpal37@yahoo.in)

By: Satya

Satya — Wed, 20 May 2009 14:59:43 +0000

Your scheme appears to be nice compared to other 2 DTH providers. Currently I have cable. I am staying in Visakhapatnam. I am interested to subscribe to you. We need maximum Telugu, English and sports channels. Pl advise me whether we shall get all required channels. Pl name them. Our preference is for Telugu, English movies and sports.

Probably I may go for one year subscription.

I am awaiting for your reply

By: Subhash Dhok

Subhash Dhok — Thu, 12 Feb 2009 10:03:45 +0000

Big TV has installed Caller Id recognition system. When I call from My cell# they play recorded message to “Pay dues” and I cannot talk to customer care.

I request you to stay away from Big TV DTH

By: Subhash Dhok

Subhash Dhok — Thu, 12 Feb 2009 09:48:30 +0000

I bought this connection 5 months back with free 3 months premium subscription till 9th Dec. on 8th in the month of December, I called to a customer care and explained him that I no longer require its services because many channels have vanished after 15 days. The problem I had experienced is the set top box is getting hanged whenever channels are changed

I asked them to discontinue “premium” Pack and start “starter pack”. customer care told me that they can not discontinue my service and they continue to charged me for “premium” Pack. So I recharged my account for Rs 300.

On 23 dec They told me that they have discontinue premium pack and started starter pack. I paid them deus for 10th dec to 23 dec for premium pack. On 23rd dec account was finalized. I will watch all channels in starter pack up to 23rd Jan and I paid excess Rs 18.

On 1tst Jan was surprised, They have charged me for both the packages. from 23rd Dec 08 to 1st Jan. How can they charge me for both packs? on 17th Jan They stop all channels and ask me to pay Rs. 79.

You cannot log any complaint. They will listen to you but unable to give you complaint log # and they refused to give me contact #/email id of their superior, Address where I should send written complaints or my account details by post or by e-mail.

Every time i am given an excuse that the system is not working and my balance is reducing. They do not have any provision to stop service in their system though I cannot see any channel.

I have wasted more time with Big TV customer care center than viewing the TV programs. I might have spoken to all Customer Care representatives available in their call center 18002009001 and has to repeat the whole problem finally to hear “sorry for the inconvenience. I’ll log your complaint.” They are interested in making money at the expense of making fool of people.

Every time they insist me to pay dues for which I’m not responsible. Now I cannot see any channels on BIG TV and end up paying Rs 700 per month to Big TV. I feel this is nothing but “modern day robbery”.

By: Reliance Big TV - DVR Service & HDTV Channels in India | DTH Services

Reliance Big TV - DVR Service & HDTV Channels in India | DTH Services — Thu, 23 Oct 2008 15:29:31 +0000

[...] are also coming with more then 200 channels in next 1 year according to BIG TV President Arun Kapoor. He told that BIG TV also plans to offer [...]

By: Ashwarya

Ashwarya — Sat, 13 Sep 2008 07:27:03 +0000

Can i get the list of channels provided in all the packs, so that I am able 2 chose which pack to subscribe to.

By: chezhian r

chezhian r — Fri, 12 Sep 2008 08:42:19 +0000

i need to know more about reliance iptv and i want to know is there any chance for cable operators to participate in it
thanks

By: ajay sharma

ajay sharma — Sat, 06 Sep 2008 04:41:34 +0000

package enquiry of bigtv