Well if you think that you could refurbish your device and buy the Apple iPad if you do not like the Adam Tablet, then you need to rethink and read the following rules. Do check out the Notion Ink Adam Pricing, Warranty Policy and Shipping, Payments & Customs Duty Information.
You can initiate a refund process within 7 days of your product receipt under the following conditions stated in below points.
- If the product is defective/ Dead on Arrival/ Incorrect, you must contact Notion Ink at preordersupport@notionink.com & open up a case for Return, In this case you need to ship the product back with all the original packaging, accessories etc along with the letter from yourself stating the reason. After the inspection of the product & evaluation of your case, Notion Ink will refund the entire amount minus 5% service fees of the invoice value. You can also opt for the replacement product at no extra cost except the 5% Service Fees of invoice value.
- Notion Ink offers a no questions asked return policy. If you wish to return your product under this policy, you must open a case by emailing reodersupport@notionink.com & ship the product back & a Letter with reason for return to Notion Ink & after evaluation of your case & the product, Notion Ink will refund the amount after deducting the Shipping fees & service fees of 5%.
- If in any of the cases the product is found tempered, Notion Ink Reserves the right to refuse the refund or deduct a fees up to 75% of the cost of the product as per the evaluation report of product plus a inspection fees of 9USD.
- If in any case the Product packaging is found damaged, Notion Ink reserves the rights to deduct a amount of 5% as repackaging Plus 3% as restocking fees of the final invoice value.
I have heard some bad reviews about the Adam, so this guide should be really helpful for many to get their money back :p
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