Comments on: Tata Indicom Broadband VSNL Sucks

By: neha

neha — Thu, 27 Aug 2009 08:42:07 +0000

Tata vsnl really suckss…Its the worst internet service. People please dont subscribe tatavsnl internet. Its very bad experience to have such internet service after paying this much money. Its a totally waste of money & time. I bought it for my project term purpose though my project term is over (:P)the internet is not working yet.

By: Binoy Hoskote

Binoy Hoskote — Fri, 07 Aug 2009 13:28:49 +0000

I have sent a copy of this entire Blog as attachment to Shri Ratan Tata email –
coffice@tata.com just a short time ago…. reading as follows :

Most respected and loved Ratan Tataji,

Like great Sir Jamshedji Tata’s MAHARAJA ~ AIR INDIA History, you Sir Ratan Tata have made modern day NANO History. CONGRATULATIONS with utmost PRIDE from the bottom of my heart.

Feel miserable to approach you with unpleasant tidings and bleak future prospects for Tata Indicom. Attached is only one small extract of one Blog among so many many Blogs around in the same strain.
My plans to shift to Tata Indicom Internet ARE NOW DEAD.

Kindly cast your Always-Qualitative-Eye on this sector of your Empire. I hate to see such disgusting expressions about the great TATA name and supreme Quality image of TATA , embedded in my mind from my childhood courtesy the great Sir Jamshedji TATA … MAHARAJA..

My revered regards to you Ratanji, and affectionate love to you and TATA CLAN.

Cordially Yours,

Binoy Hoskote
Senior Citizen

By: om

om — Tue, 28 Apr 2009 12:10:10 +0000

hi,this is om and i have been almost ripped off.i took a tata indicom photon + connection 13 (8-21 apr)days back.my credit limit for it is 1100,anything downloaded extra is 2rs/mb.(which has not been mentioned when i bought it)

i used the stupid thing only to check 5 mails and it got diconnected 2 days back.i recieved a bill of 32,965+outstanding=3,998.and when i went to complain that i haven’t used it they started showing records of me downloading(16786) and uploading(1587) numerous amounts.when i kept insisting that i haven’t used it they insist that i have to pay the bill,why should i pay the bill for something i haven’t used?they offered to give me 7,000 discount at the least when my point is I HAVEN’T USED IT.

in the record it is also showing a usage of 2 and half hours of usage the day after my photon was disconnected.when i complained about that they are saying that we will see about that next month.and the customer people talk to me as if am doing all this to avoid paying the bill.indirectly they are disprespecting the customer.

if i had used it i would have payed it in blink of an eye,my point is why should i pay when i’ve not used it?am deciding to sue them.

By: Aditya

Aditya — Thu, 23 Apr 2009 15:25:39 +0000

I agree with many of the comments above about the TATA indicom WIMAX service. I am in Bangalore. I applied for the connection and paid advance for it. I was given the connection. But from the day one I am facing connectivity problems. The Connectivity sucks. The connection remains down for hours and hours and the customer care executive always seems to have some new reason for it. Dealing with customer care requires a lot of patience, listening skills and extraordinary skills to being able to explain your problem as if you are explaining it to a 3 yr kid.
They will always want you to follow their set procedure to troubleshoot which is useless at most of the time. They have no answers to your queries and just keep forwarding the calls from one department to another. The time period for problem solving is 48 hours which is ridiculous in todays world. Even MTNL and BSNL have improves a lot on this.

You have to keep calling them almost twice a week as the problem is persistent. They will behave like they are doing a favor on you by providing the service. The field staff is not very disciplined.

They seem to be closing the problems on their own without even getting the feedback from the customer.

And you have to suffer as you have paid advance.

There was not a single day in the past 4 months that I have not suffered a problem from their end.

By: raja

raja — Sun, 05 Apr 2009 08:23:32 +0000

Since start of connection on 01st April have not been able to use it for a single second . All complaints gone to deaf ears.
Will float internal mail to all 4000 employees of my company not to use tata or not to think about taking any new tata broadband connection.
I will disconnect it asap and shift to Airtel

By: Naresh

Naresh — Sat, 28 Mar 2009 08:47:06 +0000

You are all correct, tata indicom make sure they provide you the worst service. Also, if you register an complaint, they auto-close it and when you start complaining on that, they say that its the backend team which have closed it, and they give an new complaint no, and this process just go on & on.

By: vishwanath

vishwanath — Sun, 01 Feb 2009 08:45:44 +0000

I want to CRUSH plug to surf tata indicom.
Due to sensor i dont want to use slang word abt this xxxxx connection.

By: manoj chourasia

manoj chourasia — Wed, 28 Jan 2009 05:25:52 +0000

yes you can have Airtel connection it is better than anybody else. It is better if you get wired connection instead of wireless. prices are more or less same as TATA/relience.

By: Uttoran Sen

Uttoran Sen — Sun, 04 Jan 2009 18:33:28 +0000

thanks for the review, i was planing to get a tata indicom internet connection, but now i won’t.

I currently have bsnl, and it sucks big time, any alternatives? can you tell us more about the airtel you are using, price, features etc.

By: Abhisehk

Abhisehk — Mon, 22 Dec 2008 18:15:46 +0000

I would recommend TATA Broadband to people who are practicing law because they can have long arguments with customer care executives to just lodge a complaint. Oh YES… TATA BROADBAND SUCKS. They have most terrible service. So if you have enough money at hand and want to have a bit of adventure, all the best, have TATA broadband.