It was a huge mistake and we will never be using MMT again for any of our travel requirements. One week before the date of travel in June, I spent nearly 40 minutes everyday with MMT phone agents trying to have them ISSUE my ticket (5 months after booking). I spoke to 5 agents and a floor manager but my problem was not resolved until a few hours before my flight! I should add that the only reason why I found out that my ticket was not issued until 1 week before the journey, was because I called the airline directly (Virgin Atlantic). I should also add that the problem was resolved basically because I knew someone at Virgin who helped me out and not because MMT or its staff did anything to help. I will ensure that everyone I know does not use MMT or its services.

Cheers to the founder