They spend their time talking to people and get paid for that!! They are the call center workers. You must have heard that there are many companies who outsource their customer support calls to overseas workers in order to make it cost effective. But very few of you know that there are around 600,000 people who work as the customer service agents for various companies from home. They get paid satisfactorily as well avail the comfort of working from home. As a matter of fact this work from home voice jobs are not like another scam as the company’s reputation is closely related to this.
What exactly you have to do? :
The general idea about call centers are of two types. Almost all of you are probably in a notion that you need to either call up people to sell various products as a telemarketing agent or take care of the customers’ queries acting as a customer care representative of the particular company that you work for. Now the fact is that this is not all you may have to do. There are various types of jobs that need to be done over the phone. It could be like fixing an appointment with a doctor or a lawyer for your client who is too busy to do this on his own. You may need to conduct telephonic surveys or take down orders from customers. Market research or providing technical support to the customers can also include your responsibilities.
Benefits of the employers :
Initially the employers used to set up big offices for their call support department. This is very obvious that this used to cost them hell lot of money to hire sufficient employees and provide them with all possible resources. Then the trend of outsourcing came wherein these jobs were outsourced to the overseas to cut down the expenses. But the latest trend of hiring home based workers for the call center jobs shows that they are reaping much benefit out of it. Here the workers invest for their own set ups and work on the basis of hourly payments or for contract. In that case the employers not only save on the set up cost also save a lot on the resources.
Some legitimate options :
Here is a list of some of the companies who have acquired reputation for their legitimacy in this field. They are the ones who provide you with authentic voice based jobs at home with assured payment. “Arise” and “Alpine Access” are two of the well-known companies in the field of virtual call centers. Arise hire its employees on the basis of contracts and they give you the freedom to choose your preferred work schedule. “Alpine Access” recruits the best of the lot and trains them in all ways. They always keep a watch on the performance of the home based employees from the time of commencement.
So this is a completely new and trendy concept of working at home which you may try out if you have made up your mind to earn some handsome money while being at home.
I looked up for both the companies (Arise and Alpine Access), but both are Non-Indian. Is there any Indian substitute in this field (providing a call centre job from home).
I also read about something very similar in the book “The world is flat” by Thomas F Friedman, where he told that such services were also being used by the airline companies to book the tickets over telephone.
Hey pratyush
Genpact has an offer for Working From HOme,,
In that scheme they would setup everything at your home.. including the furniture and the electronics..
and then you have to work for’em
they have both the processes..
Voice and non-voice
you can choose either one of them
😉
i’ve expirence in call center industry …………
Hi, Amar
I am Vipin, had been working for a call center for 16 months..At this time I really want to set up a home based call center…
Please provide me the required information……
how could i start my call center
i am working in K.S.A
Please mail me about some indian company, whose call center job can be taken up from Bhubaneswar, Orissa. I have infrastructure for INTERNET and BSNL land line.
Plz call me –
0 99375 56701
this is nice for those SAHM or umemployed friends for sure.. lol I am sure they are willing to talk all day long just to make some money.
I am looking for cll center work at home opportunity for Delhi for any good Indian company pl. inform
I am interested for home call center work,Pl give me details how to start the home based call center,and the details company name, thanks
Please advice me on how to get virtual call center work for the location Mumbai,India.
Thanks.
Hi!
I m looking for a job in virtual call center .can u plz send me the details of some indian companies.
I am looking for call center work at home opportunity for Rayagada, orissa for any good Indian company pl. inform
hi, i m an engineer in jaipur.i have my pc ant net at home.i can invest 3-4 hour in a day.can give me job of data entries at home.i m in jaipur.
hi i m living in alibag’, maharashtra. I have my own pc and bsnl net at home. i m intrested in home based jobs of data entries or call center jobs from home. i can invest 7-8 hrs/ day
u can call me on 9822712027
hi i want to set up home based call centre plz tell me the procedure n it’s cost.
how could i start own call center
hi i would like to start my own call center at home at khammam in andhra pradesh. i ve internet BSNL broad band connection. how to do tat can u suggest me
I am interested for home call center work,Pl give me details how to start the home based call center,and the details company name, thanks
I would like to work from home as customer care executive. Plse send me the details.