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Call Centers at Home A New Work at Home Opportunity

June 18, 2008 by Amit Bhawani 22 Comments

They spend their time talking to people and get paid for that!! They are the call center workers. You must have heard that there are many companies who outsource their customer support calls to overseas workers in order to make it cost effective. But very few of you know that there are around 600,000 people who work as the customer service agents for various companies from home. They get paid satisfactorily as well avail the comfort of working from home. As a matter of fact this work from home voice jobs are not like another scam as the company’s reputation is closely related to this.

Home Based Call Centers Money

What exactly you have to do? :
The general idea about call centers are of two types. Almost all of you are probably in a notion that you need to either call up people to sell various products as a telemarketing agent or take care of the customers’ queries acting as a customer care representative of the particular company that you work for. Now the fact is that this is not all you may have to do. There are various types of jobs that need to be done over the phone. It could be like fixing an appointment with a doctor or a lawyer for your client who is too busy to do this on his own. You may need to conduct telephonic surveys or take down orders from customers. Market research or providing technical support to the customers can also include your responsibilities.

Benefits of the employers :
Initially the employers used to set up big offices for their call support department. This is very obvious that this used to cost them hell lot of money to hire sufficient employees and provide them with all possible resources. Then the trend of outsourcing came wherein these jobs were outsourced to the overseas to cut down the expenses. But the latest trend of hiring home based workers for the call center jobs shows that they are reaping much benefit out of it. Here the workers invest for their own set ups and work on the basis of hourly payments or for contract. In that case the employers not only save on the set up cost also save a lot on the resources.

Some legitimate options :
Here is a list of some of the companies who have acquired reputation for their legitimacy in this field. They are the ones who provide you with authentic voice based jobs at home with assured payment. “Arise” and “Alpine Access” are two of the well-known companies in the field of virtual call centers. Arise hire its employees on the basis of contracts and they give you the freedom to choose your preferred work schedule. “Alpine Access” recruits the best of the lot and trains them in all ways. They always keep a watch on the performance of the home based employees from the time of commencement.

Call Centers Home Make Money

So this is a completely new and trendy concept of working at home which you may try out if you have made up your mind to earn some handsome money while being at home.

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About

My name is Amit Bhawani and here I like to share my internet/tech experience with my online readers. You can follow me on Twitter, Facebook & Instagram at @AmitBhawani I am also the Editor-in-Chief of PhoneRadar & Master Gadgets

About Amit Bhawani

My name is Amit Bhawani and here I like to share my internet/tech experience with my online readers. You can follow me on Twitter, Facebook & Instagram at @AmitBhawani

Comments

  1. Pratyush says

    July 14, 2008 at 2:31 pm

    I looked up for both the companies (Arise and Alpine Access), but both are Non-Indian. Is there any Indian substitute in this field (providing a call centre job from home).

    I also read about something very similar in the book “The world is flat” by Thomas F Friedman, where he told that such services were also being used by the airline companies to book the tickets over telephone.

    Reply
  2. Amar says

    August 17, 2008 at 3:50 pm

    Hey pratyush

    Genpact has an offer for Working From HOme,,

    In that scheme they would setup everything at your home.. including the furniture and the electronics..

    and then you have to work for’em

    they have both the processes..

    Voice and non-voice

    you can choose either one of them

    😉

    Reply
    • syed manzoor says

      August 10, 2009 at 9:27 am

      i’ve expirence in call center industry …………

      Reply
    • Vipin says

      August 25, 2009 at 8:15 am

      Hi, Amar

      I am Vipin, had been working for a call center for 16 months..At this time I really want to set up a home based call center…

      Please provide me the required information……

      Reply
      • PARMOD KUMAR says

        January 3, 2011 at 12:11 pm

        how could i start my call center

        Reply
    • BINISH.A.B says

      December 23, 2009 at 5:28 pm

      i am working in K.S.A

      Reply
  3. Srikanta says

    August 23, 2008 at 1:02 pm

    Please mail me about some indian company, whose call center job can be taken up from Bhubaneswar, Orissa. I have infrastructure for INTERNET and BSNL land line.

    Plz call me –
    0 99375 56701

    Reply
  4. Sherry says

    August 23, 2008 at 2:53 pm

    this is nice for those SAHM or umemployed friends for sure.. lol I am sure they are willing to talk all day long just to make some money.

    Reply
  5. Anil says

    September 9, 2008 at 1:35 pm

    I am looking for cll center work at home opportunity for Delhi for any good Indian company pl. inform

    Reply
  6. Basant says

    September 17, 2008 at 4:48 pm

    I am interested for home call center work,Pl give me details how to start the home based call center,and the details company name, thanks

    Reply
  7. Sujay Chakravorti says

    September 30, 2008 at 7:29 am

    Please advice me on how to get virtual call center work for the location Mumbai,India.
    Thanks.

    Reply
  8. shikha says

    October 4, 2008 at 3:18 pm

    Hi!
    I m looking for a job in virtual call center .can u plz send me the details of some indian companies.

    Reply
  9. md nizamuddin says

    February 2, 2009 at 4:43 am

    I am looking for call center work at home opportunity for Rayagada, orissa for any good Indian company pl. inform

    Reply
  10. rohit choudhary says

    May 13, 2010 at 7:13 am

    hi, i m an engineer in jaipur.i have my pc ant net at home.i can invest 3-4 hour in a day.can give me job of data entries at home.i m in jaipur.

    Reply
  11. vaibhav kumbhar says

    July 13, 2010 at 8:20 am

    hi i m living in alibag’, maharashtra. I have my own pc and bsnl net at home. i m intrested in home based jobs of data entries or call center jobs from home. i can invest 7-8 hrs/ day
    u can call me on 9822712027

    Reply
  12. sachin says

    July 24, 2010 at 2:14 pm

    hi i want to set up home based call centre plz tell me the procedure n it’s cost.

    Reply
  13. PARMOD KUMAR says

    January 3, 2011 at 12:13 pm

    how could i start own call center

    Reply
  14. phani says

    June 21, 2011 at 3:25 pm

    hi i would like to start my own call center at home at khammam in andhra pradesh. i ve internet BSNL broad band connection. how to do tat can u suggest me

    Reply
  15. bharat says

    August 5, 2011 at 1:33 pm

    I am interested for home call center work,Pl give me details how to start the home based call center,and the details company name, thanks

    Reply
  16. Raji says

    September 10, 2012 at 10:17 am

    I would like to work from home as customer care executive. Plse send me the details.

    Reply

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