Common Questions about Apple iPhone in India

The moment you have been waiting for is here. The new iPhone 3G premieres August 22, 2008. iPhone 3G will be available in 2 exciting options:

1. 8 GB (Black) for Rs 31000
2. 16GB (White and Black) for Rs. 36100

Get your iPhone on priority

We have received large number of registrations for the iPhone 3G. As there are limited stocks, make sure you get yours on priority. Just visit one of the select Airtel stores & confirm your booking by paying Rs 5000 on August 20 or 21. You’ll get an appointment to collect your iPhone after paying the balance amount.

For list of the select Airtel stores log on to www.airtel.in/iphone3g.
Hurry! Limited Stocks
Remember, the sooner you confirm your booking, the earlier you’ll get your iPhone. We have limited stocks and it will be on first come first serve basis.

n

Common Questions :

* Q: What is Apple iPhone 3G?
* Apple iPhone 3G is the latest iPhone from Apple.

* Q: What are the key features of iPhone 3G?
* There are many features of iPhone. It combines 3 products in one – a revolutionary phone, a widescreen ipod and
* a breakthrough internet device with html email and full web browsing.

* Q: What are the different models available for iPhone 3G?
* There are 3 models which are available: a) 8 GB in Black Color b) 16 GB in White Color c) 16GB in White Color.

* Q: Where can I get the details of the product?
* All updates on iPhone 3G will be available on www.airtel.in/iPhone3g.

* Q: Where can I buy the handset?
* The handset is available from 22nd August 2008 onwards at our Airtel Stores.

* Q: What is the price of iPhone?
* 8 GB (Black) for Rs 31000
* 16GB (White & Black) for Rs 36100

* Q: I have seen Display of iPhone3G at some of the Airtel Stores? How can I book it?
* You can send an SMS with keyword “iPhone” to 54321 or visit www.airtel.in/iPhone3g to book.

* Q: Will Airtel ensure the availability of iPhone if I book?
* When you “book” your iPhone from Airtel, you show your expression of interest to buy iPhone. You will receive periodic updates at the contact details given by you. At the launch of iPhone Airtel shall make the best effort to make the phone available on first come first serve basis.

* Q: Can I decline to purchase the device when it is launched even after I have booked?
* Yes, you can, there is no binding on you to buy the device even if you have booked the device.

* Q: I have booked Airtel iPhone; will I be given preference over others?
* When you “book” your iPhone from Airtel, you show your expression of interest to buy iPhone. You will receive periodic updates at the contact details given by you. At the launch of iPhone Airtel shall make the best effort to make the phone available on first come first serve basis.

* Q: Is there an exchange offer available?
* No, there is no exchange offer which is available.

* Q: What are the discounts on booking the phone?
* There is no discount which is available for booking.

* Q: Do we have 3G in India?
* No we don’t have 3G in India.

* Q: What is 3G?
* 3G is a type of cellular network with key features of faster data download. 3G/3G services are dependant on
* cellular phone network

* Q: What is the offer on the handset?
* Communication on any special offer shall be announced at a later date.

* Q: What is the warranty period on Handset?
* The warranty terms and conditions shall be announced at a later date.

* Q: What is the warranty period on accessories?
* The warranty terms and conditions shall be announced at a later date

* Q: Is the Handset locked to Airtel Network?
* Phone3G from Airtel is locked to Airtel network.

* Q: Can I use another SIM of Airtel with this Handset?
* Yes you can.

* Q: Where can I buy iPhone?
* You can buy iPhone from Airtel stores. For further details click here

* Q: Is iPhone 3G from Airtel is locked with Airtel?
* Yes,iPhone 3G on Airtel is locked to Airtel and will work ONLY WITH ACTIVATED AIRTEL SIM CARD.

* Q: What are the requirements to buy iPhone3G?
* For Existing Airtel customers : No requirements. You can walk into any Airtel Stores to buy iPhone. Please ensure
* you are carrying your existing Airtel SIM card. For New Customers: You are required to provide the following
* documents to buy Airtel Post Paid or Prepaid connection:
* 1) Proof of Identity and Address (Passport/Arms License /Driving License/Photo Identity Card having
* Address/Election Commission Id Card/ Ration Card with Photo and Address of person whose photo
* is affixed/CGHS/ECHS Card)
* 2) Photograph

* 3) Proof of Address ( Ration Card/Water Bill not older than last 3 months/Telephone Bill of fixed line not older than
* last 3 months/Electricity bill of state company not older than last 3 months/Income tax assessment order/Vehicle
* Registration certificate/Registered Sale or Lease Document
* It will take around 4 Hours to activate the new connection.

* Q: I am an existing Airtel customer and I have also booked iPhone through Airtel Live/SMS/Website?
* Will I be given preference over other?
* Product is available on first come first serve basis. Airtel shall make best commercial effort to make the product available at the stores for you.

* Q: What are the payments options available for buying iPhone 3G?
* Customer can pay by cash or debit card/credit card.

* Q: How long will it take to buy iPhone?
* There may be rush at the stores at launch, hence you may expect some delays at the stores. Request you to
* please bear with us in case of rush. Our relationship executive will activate and tether the handset before they handover the same to you.

* Q: What is tethering?
* Every iPhone 3G needs “tethering” before one can start using the handset. The handset is connected to PC through USB and connects to iTunes. The PC needs to be connected through internet.The process takes around 3-5 minutes depending upon the internet connectivity of the PC.

New to Airtel

* Q: What is Apple iPhone 3G?
* AppleiPhone3G is the latest iPhone from Apple.

* Q: What are the key features of iPhone 3G?
* There are many features of Iphone. It combines 3 products in one – a revolutionary phone, a widescreen ipod and a breakthrough internet device with html email and full web browsing.

* Q: What are the different models available for iPhone 3G?
* There are 3 models which are available: a) 8 GB in Black Color b) 16 GB in White Color c) 16GB in White Color.

* Q: Where can I get the details of the product?
* All updates on iPhone 3G will be available on www.airtel.in/iPhone3g.

* Q: Where can I buy the handset?
* The handset is available from 22nd August 2008 onwards at our Airtel Stores.

* Q: What is the price of iPhone?
* 8 GB (Black) for Rs 31000
* 16GB (White & Black) for Rs 36100

* Q: I have seen Display of iPhone3G at some of the Airtel Stores? How can I book it?
* You can send an SMS with keyword “iPhone” to 54321 or visit www.airtel.in/iPhone3g to book.

* Q: Will Airtel ensure the availability of iPhone if I book?
* When you “book” your iPhone from Airtel, you show your expression of interest to buy iPhone. You will receive periodic updates at the contact details given by you. At the launch of iPhone Airtel shall make the best effort to make the phone available on first come first serve basis.

* Q: Can I decline to purchase the device when it is launched even after I have booked?
* Yes, you can, there is no binding on you to buy the device even if you have booked the device.

* Q: I have booked Airtel iPhone; will I be given preference over others?
* When you “book” your iPhone from Airtel, you show your expression of interest to buy iPhone. You will receive periodic updates at the contact details given by you .At the launch of iPhone Airtel shall make the best effort to make the phone available on first come first serve basis.

* Q: Is there an exchange offer available?
* No, there is no exchange offer which is available.

* Q: What are the discounts on booking the phone?
* There is no discount which is available for booking.

* Q: Do we have 3G in India?
* No we don’t have 3G in India.

* Q: What is 3G?
* 3G is a type of cellular network with key features of faster data download. 3G/3G services are dependant on cellular phone network

* Q: What is the offer on the handset?
* Communication on any special offer shall be announced at a later date.

* Q: What is the warranty period on Handset?
* The warranty terms and conditions shall be announced at a later date.

* Q: What is the warranty period on accessories?
* The warranty terms and conditions shall be announced at a later date.

* Q: Is the Handset locked to Airtel Network?
* iPhone3G from Airtel is locked to Airtel network.

* Q: Where can I buy iPhone?
* You can buy iPhone from Airtel stores. For further details click here

* Q: Is iPhone 3G from Airtel is locked with Airtel?
* Yes, iPhone 3G on Airtel is locked to Airtel and will work ONLY WITH ACTIVATED AIRTEL SIM CARD.

* Q: What are the requirements to buy iPhone3G?
* For New Customers: You are required to provide the following documents to buy Airtel Post Paid or Prepaid
* connection:
* 1) Proof of Identity and Address (Passport/Arms License /Driving License/Photo Identity Card having
* Address/Election Commission Id Card/ Ration Card with Photo and Address of person whose photo is
* affixed/CGHS/ECHS Card)
* 2) Photograph
* 3) Proof of Address ( Ration Card/Water Bill not older than last 3 months/Telephone Bill of fixed line not older than
* last 3 months/Electricity bill of state company not older than last 3 months/Income tax assessment order/Vehicle
* Registration certificate/Registered Sale or Lease Document It will take around 4 Hours to activate the new
* connection.

* Q: What are the payments options available for buying iPhone 3G?
* Customer can pay by cash or debit card/credit card.

* Q: How long will it take to buy iPhone?
* There may be rush at the stores at launch, hence you may expect some delays at the stores. Request you to
* please bear with us in case of rush. Our relationship executive will activate and tether the handset before they handover the same to you.

* Q: What is tethering?
* Every iPhone 3G needs “tethering” before one can start using the handset. The handset is connected to PC through
* USB and connects to iTunes. The PC needs to be connected through internet.The process takes around 3-5
* minutes depending upon the internet connectivity of the PC.

Existing Airtel Customes

* Q: What is Apple iPhone 3G?
* AppleiPhone3G is the latest iPhone from Apple.

* Q : What are the key features of iPhone 3G?
* There are many features of Iphone. It combines 3 products in one – a revolutionary phone, a widescreen ipod and abreakthrough internet device with html email and full web browsing.

* Q: What are the different models available for iPhone 3G?
* There are 3 models which are available: a) 8 GB in Black Color b) 16 GB in White Color c) 16GB in White Color.

* Q: Where can I get the details of the product?
* All updates on iPhone 3G will be available on www.airtel.in/iPhone3g

* Q: Where can I buy the handset?
* The handset is available from 22nd August 2008 onwards at our Airtel Stores.

* Q: What is the price of iPhone?
* 8 GB (Black) for Rs 31000
* 16GB (White & Black) for Rs 36100

* Q: I have seen Display of iPhone3G at some of the Airtel Stores? How can I book it?
* You can send an SMS with keyword “iPhone” to 54321 or visit www.airtel.in/iPhone3g to book.