{"id":16107,"date":"2010-11-02T20:10:13","date_gmt":"2010-11-02T14:40:13","guid":{"rendered":"https:\/\/www.amitbhawani.com\/blog\/?p=16107"},"modified":"2010-11-02T21:07:01","modified_gmt":"2010-11-02T15:37:01","slug":"find-solution-windows-7-problems-problem-steps-recorder","status":"publish","type":"post","link":"https:\/\/www.amitbhawani.com\/blog\/find-solution-windows-7-problems-problem-steps-recorder\/","title":{"rendered":"Find Solution to Windows 7 Problems with Problem Steps Recorder"},"content":{"rendered":"

Hey Amit, we have been reading your blog from the past 2 years and have liked every single article. We have learnt a lot about different software’s which you have reviewed here and also all the tips and tutorials you keep posting regularly. Recently we switched to the Windows 7 Operating System at our office but regularly we get issues with the Audio Sound Problems<\/a> which when we contacted our tech support company mentioned that there would be problems with the Sound from Speakers or Headphones<\/a>. We did our best in trying to make them understand our problem but its still hard. Is it possible to easily make some kind of list of all the errors which the computer is encountering and the same if i can email to the team to diagnose.<\/p>\n

Solution : This is a very simple job if you check out all the options available in this wonderful operating system. Called as the ‘Problem Steps Recorder’ which is a tiny tool which comes pre-installed on your computer in order to record all the problems in steps by steps which can be later forwarded to your computer technician. Very useful when you are in some serious kind of PC related trouble and the tech support team is available on the other side of the world.<\/p>\n

To get started, you need to click on the Start button and type ‘psr’ which would list down all the results available for this searched keyword.<\/p>\n

\"Windows<\/a><\/p>\n

Next click on the result which says ‘psr.exe’. It will open the PSR applications interface where you would a very limited number of buttons or options to use. The job here gets started by clicking on the ‘Start Record’ button which would start recording all the steps you perform on your computer.<\/p>\n

\"Problems<\/a><\/p>\n

The software does not work like the Screen Capture applications<\/a> hence it allows you to perform all the steps which could be giving you the problems and also add comments in the middle of the recording which would show up in the form of a message.<\/p>\n

\"Highlight<\/a><\/p>\n

Overall a very small application which would work wonders in getting your problems solved. You can fix all your Windows 7 Problems<\/a> using the final report file which is exported under a .zip file. Unzip the same and you would find a .mht [MHTML Document] which has all the data listed in step by step along with screen captures and additional details. Under the settings you can easily email the final report to your hardware team without the need for uploading through your email.<\/p>\n

Video Demo & Tutorial :<\/strong>
\n<\/param><\/param><\/param><\/object><\/p>\n","protected":false},"excerpt":{"rendered":"

Hey Amit, we have been reading your blog from the past 2 years and have liked every single article. We have learnt a lot about different software’s which you have reviewed here and also all the tips and tutorials you keep posting regularly. Recently we switched to the Windows 7 Operating System at our office […]<\/p>\n","protected":false},"author":1,"featured_media":16109,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1306],"tags":[],"class_list":{"0":"post-16107","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-windows-blog","8":"entry"},"aioseo_notices":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.amitbhawani.com\/blog\/wp-content\/uploads\/2010\/11\/Windows-Search-PSR.png?fit=251%2C71&ssl=1","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":486,"url":"https:\/\/www.amitbhawani.com\/blog\/how-to-fix-windows-media-player-sound-problems\/","url_meta":{"origin":16107,"position":0},"title":"How to Fix Windows Media Player Sound Problems","author":"Amit Bhawani","date":"May 18, 2008","format":false,"excerpt":"It often happens that we are searching for our favorite music album and get it after making several visits at the music store. But if we come back and find out that the sound system of the windows media player is not working, nothing can be more frustrating that that.\u2026","rel":"","context":"In "How to Guide"","block_context":{"text":"How to Guide","link":"https:\/\/www.amitbhawani.com\/blog\/category\/how-to\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.amitbhawani.com\/blog\/wp-content\/uploads\/2010\/12\/Windows-Media-Player-11.jpg?fit=633%2C253&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.amitbhawani.com\/blog\/wp-content\/uploads\/2010\/12\/Windows-Media-Player-11.jpg?fit=633%2C253&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.amitbhawani.com\/blog\/wp-content\/uploads\/2010\/12\/Windows-Media-Player-11.jpg?fit=633%2C253&ssl=1&resize=525%2C300 1.5x"},"classes":[]},{"id":12608,"url":"https:\/\/www.amitbhawani.com\/blog\/no-sound-speakers-headphones-solution\/","url_meta":{"origin":16107,"position":1},"title":"Fixed : No Sound from Speakers or Headphones Windows Sound Problems","author":"Amit Bhawani","date":"July 13, 2010","format":false,"excerpt":"Problem : I have a branded Laptop and recently the warranty for service got expired following which i either have to pay for extended warranty period or else try to fix the computer problems myself. Right now there is no sound coming from the inbuilt speakers or external speakers or\u2026","rel":"","context":"In "Tech FAQ"","block_context":{"text":"Tech FAQ","link":"https:\/\/www.amitbhawani.com\/blog\/category\/faq\/"},"img":{"alt_text":"Speakers No Sound Laptop Computer","src":"https:\/\/i0.wp.com\/www.amitbhawani.com\/blog\/wp-content\/uploads\/2010\/07\/Speakers-No-Sound-Laptop-Computer-300x214.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":16157,"url":"https:\/\/www.amitbhawani.com\/blog\/fix-windows-error-0x80070570\/","url_meta":{"origin":16107,"position":2},"title":"Fix Windows Error Code 0X80070570 Directory Corrupted","author":"Amit Bhawani","date":"November 8, 2010","format":false,"excerpt":"Recently while trying to access the Memory Card which came with the X-mini Happy Speakers we got an error with the message which said 'Error 0x80070570' and the file or directory is corrupted and unreadable. The only possible solution left was to either format the drive or else scan and\u2026","rel":"","context":"In "Windows Blog"","block_context":{"text":"Windows Blog","link":"https:\/\/www.amitbhawani.com\/blog\/category\/windows-blog\/"},"img":{"alt_text":"Copy File Windows Error","src":"https:\/\/i0.wp.com\/www.amitbhawani.com\/blog\/wp-content\/uploads\/2010\/11\/Copy-File-Windows-Error.png?fit=448%2C308&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":480,"url":"https:\/\/www.amitbhawani.com\/blog\/how-to-fix-expired-security-certificate-error\/","url_meta":{"origin":16107,"position":3},"title":"How to Fix Expired Security Certificate Error","author":"Amit Bhawani","date":"May 17, 2008","format":false,"excerpt":"Every time I make an effort of visiting a site with secured log-in, for e.g. e bay, bank etc., I receive a pop-up with security warning. The pop up says that I can\u2019t enter the site due to some difficulties with the security certificate of that site. To be more\u2026","rel":"","context":"In "How to Guide"","block_context":{"text":"How to Guide","link":"https:\/\/www.amitbhawani.com\/blog\/category\/how-to\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.amitbhawani.com\/blog\/wp-content\/uploads\/2010\/12\/Expired-Certificate-Time-Change.jpg?fit=306%2C253&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":498,"url":"https:\/\/www.amitbhawani.com\/blog\/how-to-disable-window-startup-sound\/","url_meta":{"origin":16107,"position":4},"title":"How to Disable Window Startup Sound?","author":"Amit Bhawani","date":"May 23, 2008","format":false,"excerpt":"Whenever I start my PC, the start up sound distracts me very much as I use my computer more for studying purpose. I can not put off the sound of my PC as I have to make conversations with my friends regarding study. I asked many about the solution to\u2026","rel":"","context":"In "How to Guide"","block_context":{"text":"How to Guide","link":"https:\/\/www.amitbhawani.com\/blog\/category\/how-to\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.amitbhawani.com\/blog\/wp-content\/uploads\/2010\/12\/Windows-Sound-Properties.jpg?fit=331%2C243&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":1074,"url":"https:\/\/www.amitbhawani.com\/blog\/solution-slow-no-connection-bsnl-broadband\/","url_meta":{"origin":16107,"position":5},"title":"Solution to Slow or No Connection with BSNL Broadband","author":"Amit Bhawani","date":"August 16, 2008","format":false,"excerpt":"Do you have a problem with BSNL broadband lately with very low connection speed and some websites not loading. Instead of continiously refreshing your browser for making sure the website loads try out this 2 minutes trick and see how all your websites start loading. Click on your Network Connections\u2026","rel":"","context":"In "Broadband Services"","block_context":{"text":"Broadband Services","link":"https:\/\/www.amitbhawani.com\/blog\/category\/broadband\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.amitbhawani.com\/blog\/wp-json\/wp\/v2\/posts\/16107","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.amitbhawani.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.amitbhawani.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.amitbhawani.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.amitbhawani.com\/blog\/wp-json\/wp\/v2\/comments?post=16107"}],"version-history":[{"count":0,"href":"https:\/\/www.amitbhawani.com\/blog\/wp-json\/wp\/v2\/posts\/16107\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.amitbhawani.com\/blog\/wp-json\/wp\/v2\/media\/16109"}],"wp:attachment":[{"href":"https:\/\/www.amitbhawani.com\/blog\/wp-json\/wp\/v2\/media?parent=16107"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.amitbhawani.com\/blog\/wp-json\/wp\/v2\/categories?post=16107"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.amitbhawani.com\/blog\/wp-json\/wp\/v2\/tags?post=16107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}